Tentang Kami

Sertifikasi

  1. Sertifikat ISO 37001:2016 Sistem Manajemen Anti Penyuapan (SMAP)
  2. ISO 14001:2015 Sistem Manajemen Kesehatan dan Keselamatan Kerja (SMK3)
  3. ISO 14001:2015 Manajemen Lingkungan.
  4. ISO 9001:2015 Sistem Manajemen Mutu
  5. ISO 20000-1:2011 Sistem Pengelolaan Layanan Ti
  6. MEF 9 and MEF 14 Metro Ethernet Forum Standardization
  7. Tier Certification of Design Documents (Tier 3)
  8. Sertifikasi Sistem Manajemen Keselamatan dan Kesehatan Kerja (SMK3) untuk Kantor ICON+Cawang, ICON+ Gandul dan Data Center
  9. Pengesahan Pemakaian Pesawat Angkat dan Angkut
  10. Pengesahan Penggunaan Instalasi Listrik
  11. Pengesahan Penggunaan Instalasi Petir
  12. Pengesahan Pemakaian Terhadap Motor Diesel

Penghargaan

No Penghargaan Lembaga/Badan Pemberi Penghargaan Tahun
1 Public Relations Indonesia Awards (PRIA) 2022​ – Bronze Winner PR Indonesia Award 2022
2 CSR & TJSL Award (ICA) 2022 PR Indonesia Award 2022
3 The Most Committed GRC Leader 2022 Top GRC Award 2022
4 The High Performing Corporate Secretary on GRC 2022 Top GRC Award 2022
5 Indonesia Digital Innovation & Achievement Awards 2022​ Indonesia Digital Innovation & Achievement (IDIA) 2022
6 The Best Contact Center Indonesia 2022 (ICCA) Indonesia Contact Center Association (ICCA) 2022
7 TOP DIGITAL AWARD 2022​ Indonesia Contact Center Association (ICCA) 2022
8 Highly Reputable SOE Subsidiary In IT & Telecomunication Category The ICONOMICS Reseach Award 2021 :  Indonesia SOE Subsidiary – Leading Brand Awards 2021 2021
9 “Adaptive Through Collaboration Anak Perusahaan :

Gold Winner Local Collaboration

Silver Winner International Collaboration”

BUMN Track :  BUMN Brand and Marketing Award 2021 2021
10 Silver Winner The Most Promising Company in Interpreneurial SEO Markplus: BUMN Marketeers Award 2021
11 TOP 3 Customer Service Champion In Technology-based servicee SWA Magazine :  The Best Customer Service Award 2021 2021
12 “Strategi Bertahan dan Bertumbuh Terbaik I Anak Usaha BUMN” BUMN Track :  Anugerah BUMN Award 2021 2021
13 Bronze Winner eMagazine Edisi Nov 2020 PRIA (PR Indonesia) :  PRIA Award 2021 2021
14 Keberhasilan dalam Transformasi Digital Ketenagalistrikan Majalah Listrik Indonesia 2021
15 Gold Winner Edisi Cetak Bulan Januari 2020 “Serikat Perusahaan Pers (SPS) :
Inhouse Magazine (InMa)”
2021
16 Runner Up The Best Contact Center  Kategori Individual 13 Award : 6 Platinum, 2 Gold, 3 Silver, 2 Bronze Indonesia Contact Center Association (ICCA) 2020
17 Marketing Initiative Terbaik BUMN Branding and Marketing Award 2020
18 Kategori Bisnis Terbaik & Transformasi Inovasi Terbaik Anugerah BUMN 2020
19 InHouse Magazine Awards Predikat Silver Winner Kategori The Best of State Own Enterprise InMA 2020
20 Juara 2 Kategori Tata Kelola Terbaik Anugerah BUMN / BUMN Track 2019
21 Bronze the Best Business Contribution

Gold The Best Customer Experience

Silver The Best People Development

Silver The Best Technology Innovation

PLATINUM Award for Agent Badan Pubik Category

SILVER Award for Supervisor Small Category

SILVER Award for Quality Assurance Small Category

BRONZE Award for Quality Assurance Large Category

BRONZE Award for Agent Inbound Medium Category

Indonesia Contact Center Association (ICCA) 2019
22 Bronze In House Magazine Kategori BUMN InMA 2019
23 The Best Electrical Supporting Company Indonesia Best Electricity Award (IBEA) 2018
24 Bronze Award Technology Innovation – PLN Mobile The Best Contact Center Indonesia Award 2018
25 Contact Center PLN 123 Public Service Contact Center Service Excellence Award (CCSEA) 2018
26 Juara Dua Strategi Pertumbuhan Terbaik Anugerah BUMN 2018
27 The Best Dancing -Platinum-

The Best Electrical Services Company

The Best Singing – Bronze –

The Best Contact Center Operations

Indonesia Contact Center Award 2015