Tentang Kami

Sertifikasi

  1. Sertifikat ISO 37001:2016 Sistem Manajemen Anti Penyuapan (SMAP)
  2. ISO 14001:2015 Sistem Manajemen Kesehatan dan Keselamatan Kerja (SMK3)
  3. ISO 14001:2015 Manajemen Lingkungan.
  4. ISO 9001:2015 Sistem Manajemen Mutu
  5. ISO 20000-1:2011 Sistem Pengelolaan Layanan Ti
  6. MEF 9 and MEF 14 Metro Ethernet Forum Standardization
  7. Tier Certification of Design Documents (Tier 3)
  8. Sertifikasi Sistem Manajemen Keselamatan dan Kesehatan Kerja (SMK3) untuk Kantor ICON+Cawang, ICON+ Gandul dan Data Center
  9. Pengesahan Pemakaian Pesawat Angkat dan Angkut
  10. Pengesahan Penggunaan Instalasi Listrik
  11. Pengesahan Penggunaan Instalasi Petir
  12. Pengesahan Pemakaian Terhadap Motor Diesel

Penghargaan

No Penghargaan Lembaga/Badan Pemberi Penghargaan Tahun
1 Highly Reputable SOE Subsidiary In IT & Telecomunication Category The ICONOMICS Reseach Award 2021 :  Indonesia SOE Subsidiary – Leading Brand Awards 2021 2021
2 “Adaptive Through Collaboration Anak Perusahaan :

Gold Winner Local Collaboration

Silver Winner International Collaboration”

BUMN Track :  BUMN Brand and Marketing Award 2021 2021
3 Silver Winner The Most Promising Company in Interpreneurial SEO Markplus: BUMN Marketeers Award 2021
4 TOP 3 Customer Service Champion In Technology-based servicee SWA Magazine :  The Best Customer Service Award 2021 2021
5 “Strategi Bertahan dan Bertumbuh Terbaik I Anak Usaha BUMN” BUMN Track :  Anugerah BUMN Award 2021 2021
6 Bronze Winner eMagazine Edisi Nov 2020 PRIA (PR Indonesia) :  PRIA Award 2021 2021
7 Keberhasilan dalam Transformasi Digital Ketenagalistrikan Majalah Listrik Indonesia 2021
8 Gold Winner Edisi Cetak Bulan Januari 2020 “Serikat Perusahaan Pers (SPS) :
Inhouse Magazine (InMa)”
2021
9 Runner Up The Best Contact Center  Kategori Individual 13 Award : 6 Platinum, 2 Gold, 3 Silver, 2 Bronze Indonesia Contact Center Association (ICCA) 2020
10 Marketing Initiative Terbaik BUMN Branding and Marketing Award 2020
11 Kategori Bisnis Terbaik & Transformasi Inovasi Terbaik Anugerah BUMN 2020
12 InHouse Magazine Awards Predikat Silver Winner Kategori The Best of State Own Enterprise InMA 2020
13 Juara 2 Kategori Tata Kelola Terbaik Anugerah BUMN / BUMN Track 2019
14 Bronze the Best Business Contribution

Gold The Best Customer Experience

Silver The Best People Development

Silver The Best Technology Innovation

PLATINUM Award for Agent Badan Pubik Category

SILVER Award for Supervisor Small Category

SILVER Award for Quality Assurance Small Category

BRONZE Award for Quality Assurance Large Category

BRONZE Award for Agent Inbound Medium Category

Indonesia Contact Center Association (ICCA) 2019
15 Bronze In House Magazine Kategori BUMN InMA 2019
16 The Best Electrical Supporting Company Indonesia Best Electricity Award (IBEA) 2018
17 Bronze Award Technology Innovation – PLN Mobile The Best Contact Center Indonesia Award 2018
18 Contact Center PLN 123 Public Service Contact Center Service Excellence Award (CCSEA) 2018
19 Juara Dua Strategi Pertumbuhan Terbaik Anugerah BUMN 2018
20 The Best Dancing -Platinum-

The Best Electrical Services Company

The Best Singing – Bronze –

The Best Contact Center Operations

Indonesia Contact Center Award 2015
21 Good Performance (Kategori Bidang Bisnis/Perusahaan) IQA Foundation 2014
22 Penghargaan Emas Sub Kategori Komposisi Desain Isi Terbaik untuk ICON+NEWS Oktober 2013 BUMN Internal Magazine Awards 2014
23 Penghargaan Emas Sub Kategori Substansi, Bahasa & Sistematika Terbaik untuk ICON+NEWS September 2013 BUMN Internal Magazine Awards 2014
24 Good Performance IQA Foundation 2014
25 Gold Achievement Award (Medium Company Category) IQA Foundation 2014